Seward Restoration

About Seward Restoration

A Minneapolis damage restoration company that dries, cleans and rebuilds after water, fire, smoke and mold.

Riley Acosta in a black company polo, standing beside the plum work van on an autumn street

The Manager

Riley Acosta

Manager

Riley Acosta founded Seward Restoration in Minneapolis in 2011. His strength is finding what a first look misses: tracing water that has traveled under flooring or into wall cavities, spotting the slow leak behind a mold complaint, and working out why smoke odor keeps returning after cleaning.

Before I call a job finished, the crew takes moisture readings in the affected areas and compares them with unaffected material nearby. Then I walk the space with the homeowner.

New people on the crew start by setting equipment and logging daily readings beside an experienced technician. They learn to read the meter and the building before they handle repairs.

Riley

The Work Seward Restoration Takes On

The water work follows burst pipes, basement flooding and roof leaks. The crew extracts the water and dries the structure, opening walls or lifting flooring where water has run beyond what anyone can see.

Alongside it come fire and smoke cleanup, soot removal, odor control and mold remediation. Once the building is dry and clean, the same company takes on the rebuilding, including drywall, flooring, trim and paint, so one company carries the job from the first wet floor to the finished room.

Insurance claims are a regular part of the work. Each stage of the job is documented as it happens, so the paperwork keeps pace with the repairs instead of trailing behind them.

Houses, Duplexes and Rentals Around the City

The company works with homeowners, landlords, property managers and small commercial tenants across the Twin Cities. Much of Minneapolis is older housing: houses with plaster walls and hardwood floors, duplexes with a unit on each floor, apartment buildings and storefront spaces with tenants who need the space back.

In a rental, a leak that starts in one unit often shows up in another, so the owner, the manager and the tenants each have something to decide. Those decisions go easier when everyone can see what was wet, what was removed and what was dried.

Residential street of brick bungalows and porch houses under maples in autumn color

Questions to Ask Any Restoration Company

  • How will you find out how far the water or the smoke traveled, including inside walls and under floors?
  • How do you decide what can be dried in place and what has to come out?
  • How do you know the building is dry before the rebuild starts?
  • Who handles the rebuild once the drying and cleanup are done?
  • How is each stage documented if there is an insurance claim?
  • What should I keep, set aside or photograph before the work starts?

The First Conversation About Your Damage

For anyone calling about damage for the first time, it helps to know how that first talk usually goes. Start with the services if you are still working out which kind of damage you have.

What should I expect when I first talk to someone about my damage?

Questions, mostly. Where the water or the smoke came from, whether it is still running, which rooms and floors are affected, when it started, and whether anything such as an outlet, the panel or a gas appliance is near the wet area.

From there the next step is a visit to look at the damage in person. Have the property address ready, and if you have taken photos for your own records, mention them.

Talk to the Crew About What Happened

Call to describe the damage, or send a request with the details and the property address.